Contactez-us
Write us through the form or check the FAQs below — real people answer, Monday to Friday.
Email support
Questions about products, orders or returns — a real person replies within 24h on business days.
support@easysea.org →Track your order
Follow your package with the tracking number, or check your orders with your email.
Track now →B2B & dealers
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Become a dealer →Frequently asked questions
Can’t find your answer? Write us — average reply time 24h, Mon–Fri 8am–8:30pm.
Are your products guaranteed?RETURNS & WARRANTY
Yes, all our products come with a warranty ranging from 2 to 4 years from the date of purchase. The type of warranty depends on the specific product.
Are your products water-resistant or suitable for marine environments?PRODUCTS & ACCOUNT
Absolutely. Our products are designed to withstand marine environments and are tested before being released to the market.
Do you ship internationally?ORDERS & SHIPPING
We regularly ship worldwide, including to your country, every day.
How long will it take to receive my order?ORDERS & SHIPPING
When the product is in stock, we typically take 3 to 7 business days to ship.
Can I change my shipping address after placing an order?ORDERS & SHIPPING
If the order has not yet been processed, you can change the delivery address directly from your account or by contacting our customer service at support@easysea.org
How much does shipping cost?ORDERS & SHIPPING
The shipping cost varies by country and will be displayed during checkout. Shipping is free for orders over €349.
Can I return a product if I am not satisfied?RETURNS & WARRANTY
Absolutely! We offer a 30-day satisfaction guarantee. You have 30 days from the date of purchase to return the product.
How can I request a refund?RETURNS & WARRANTY
Write an email to support@easysea.org to request your refund.
Can I request product usage advice?PRODUCTS & ACCOUNT
Certainly! You can contact our customer service team, available Monday to Friday from 8 am to 8 pm.
Do I need to create an account to place an order?PRODUCTS & ACCOUNT
It is not necessary to create an account to place your order. You can complete your purchase as a guest and create an account later if you wish.
How can I stay updated on new products and promotions?PRODUCTS & ACCOUNT
To stay updated, you can subscribe to our newsletter by entering your email in the form at the bottom of the website.
