Politique d’expédition

Shipping

Shipping Costs

Shipping costs are calculated based on the destination and will be clearly displayed on the shopping cart page during checkout.

Shipping Methods

We ship worldwide exclusively with our trusted couriers UPS and FedEx. All orders are shipped directly from Italy.

Shipping to the United States (DAP)

All shipments to the United States are sent under Incoterm DAP (Delivered At Place). US import duties, tariffs and customs clearance fees are not included in product prices or shipping costs, are determined by US Customs and are charged to the customer by the carrier at or before delivery.

After you place an order with a US shipping address, we will contact you by email and WhatsApp to confirm that you accept these import charges. Your order is shipped only after your confirmation. If you do not confirm, or you tell us you do not accept the charges, the order is cancelled and refunded in full.

Important: once you have confirmed and the goods have been shipped, if the shipment is refused, abandoned or not cleared through US customs, the order is no longer eligible for a refund.

Shipping to the United Kingdom (DAP, prices exclude VAT)

For UK orders, prices are shown and charged without VAT. All shipments to the United Kingdom are sent under Incoterm DAP (Delivered At Place): UK VAT and import duties are collected by the carrier when the parcel enters the UK, before or at delivery.

After you place an order with a UK shipping address, we will ask you to confirm that you accept these import charges (one click from the order confirmation email). Your order is shipped only after your confirmation. If you do not confirm, or you tell us you do not accept the charges, the order is cancelled and refunded in full.

Important: once you have confirmed and the goods have been shipped, if the shipment is refused, abandoned or not cleared through UK customs, the order is no longer eligible for a refund.

Delivery Times

Delivery times range from 3 to 10 business days, depending on the destination. Products will be delivered to the address provided by the customer at the time of purchase.

For any questions or support, feel free to contact us.