easysea SUPPORT

Returns & refunds

Not satisfied? You have 30 days from delivery — no questions asked. Here’s how it works.

30-day money-backRefund to original paymentSupport Mon–Fri

01

Log in with your email

Open your orders with a one-time code sent to the email you used at checkout — no password needed.

02

Request the return

Select the order and the items you want to send back, or write us at support@easysea.org with your order number.

03

Ship it back & get refunded

We confirm the return address by email. Once the product arrives, the refund goes back to your original payment method.

The conditions, in plain words

  • 30 days from delivery to change your mind
  • Product unused and in its original packaging
  • Refund to the original payment method once we receive it
  • Warranty claims (2–3 years) are handled separately — just write us

Full details in the refund policy.